Help
Support — Harvest Journal
Need help with the app or have a question? We're here for you.
Contact us
The fastest way to reach us is by email. We typically respond within a few business days.
support@harvestjournal.appWhen writing in, please include your device type, operating system version, and a short description of the issue. Screenshots are helpful if something looks wrong on screen.
Frequently asked questions
Do I need an account?
No. Harvest Journal works without sign-up. Your harvest logs, journal entries, and settings are stored locally on your device.
Is my garden data backed up to the cloud?
No. We do not upload your garden content to our servers. To move or back up your data, use the export feature in the app and save the file somewhere you trust (for example cloud storage or your device's file manager).
How do I restore data on a new device?
Use the import feature in the app with a backup file you previously exported. Because data stays on-device, we cannot restore it for you remotely.
How much does Premium cost?
The app is free to download. Premium is USD 24.99 per year, or USD 57.99 as a one-time lifetime purchase. The store shows the price in your local currency before you pay. The Terms of Use describe what Premium includes and how yearly renewal works.
How do I cancel or restore Premium?
Yearly Premium renews until you cancel it in your Apple ID or Google Play subscription settings. Uninstalling the app does not cancel it. Lifetime Premium is a one-time purchase and does not renew. To restore Premium on a new device, open the app and use Restore purchases with the same store account.
The app crashed or something isn't working
Try updating to the latest version from your app store. If the problem continues, email us at support@harvestjournal.app with details about what you were doing when it happened.
How do I request deletion of analytics data?
The app may send anonymous usage analytics to help us improve the product. If you want us to look into analytics records tied to your install, contact us and include any details that might help us identify the relevant data. See our Privacy Policy for more.
Where can I read the terms and privacy policy?
About the app
Harvest Journal: Stats & Diary is a private garden journal for logging harvests, tracking crop yields, and reflecting on your growing season — offline, with no account required.